Advocates for Your Health, Navigators for Your Journey
Helping patients and families access, understand, and coordinate the care they need with dignity, empathy, and expert support.
Who We Are
At Coleman Health Advocacy Services, we are committed to guiding patients and families through the complexities of today’s healthcare system. Whether it’s understanding a diagnosis, coordinating services, or navigating insurance, our experienced team is here to serve as your advocate and ally.
We specialize in removing barriers to care, supporting informed decisions, and connecting clients to the resources they need — across private providers, government programs, and community services.
What We Offer
Interpret medical diagnoses, treatment plans, and care options for patients and families
Coordinate care across multiple providers, specialists, and facilities
Provide physician extender services through structured follow-up and telehealth check-ins
Support VA Disability claims and access to public benefit programs
Deliver ongoing care continuity with remote monitoring and health reporting
Manage transitions of care after hospital discharge or ER visits
Assist with insurance navigation, including appeals and prior authorizations
Promote emotional well-being and improve patient health literacy
Why It Matters
The modern healthcare system can be overwhelming—for patients, families, and even providers. Those managing chronic illness, elder care, or post-acute transitions often face misinformation, fragmented care, and administrative roadblocks.
We help close those gaps. By combining advocacy, care coordination, and clinical insight, we bring clarity, continuity, and compassion to every step of the healthcare journey—whether you're an individual in need or a health system striving to improve outcomes.
Evidence-Based Results
To further validate the impact of Coleman Health Advocacy Services, particularly our Physician Extender Program, the following section is designed to showcase measurable outcomes from real-world application and relevant studies.
Bahrain Family Medicine Clinic Trial (2016)
In 2016, Dr. Craig Coleman led a clinical trial at the Bahrain Family Medicine Clinic, where the Physician Extender Program was piloted with two physicians and a panel of 70 patients. This initiative provided biweekly touchpoints and remote check-ins over a six-month period. The outcomes were significant:
• • 25% reduction in hypertension levels
• • 20% decrease in average A1C among diabetic patients
These results demonstrate the value of structured patient monitoring and communication in reducing chronic disease burdens and enhancing continuity of care.
Supporting Research Studies
Several studies further affirm the effectiveness of increased patient touchpoints in improving outcomes:
• • A qualitative case study titled “The Never-Ending Patient Journey of Chronically Ill Patients” (PLOS ONE, 2023) showed that frequent and meaningful engagement with healthcare professionals improves patient-centered care, satisfaction, and long-term outcomes.
• • A rapid review published in BMC Health Services Research (2023) highlighted how enhanced communication and regular interactions with older adults improve treatment adherence and early detection of health issues.
• • The Whole Person Care Pilot in California demonstrated that coordinated high-touch interventions among at-risk Medicaid patients significantly reduced ER visits and hospitalizations.
Our Difference
Coleman’s advocacy team is grounded in real-world experience — from hospital case management to community health outreach. We combine medical insight, administrative expertise, and a deep understanding of patient rights and resources.
Our team includes:
Trained patient advocates with healthcare backgrounds
Experts in VA systems, insurance, and Medicaid/Medicare navigation
Specialists in care transitions, elder care, and remote monitoring support
Get In Touch
Have questions or need help navigating care? We're here to listen and help.